- Receiving Stock & Uploading Inventory: When we receive your stock at our NZ and Australian order fulfilment centres, we scan every unit into our system. This gives us, and you, instant visibility over stock with zero guesswork.
- Secure Storage in Our Warehouse: Our team stores your products safely in our warehouse, ready for quick access in our pick and pack zones. Our warehouse is optimised for speed and accuracy, so your orders are never left to sit around
- Order Processing: All orders are automatically processed, so once an order is placed, our team gets to work. We’ll get the right products in the right box, ready for immediate dispatch.
- Packing: Our precise pick and pack services ensure every order is delivered using your branded materials, inserts, or packaging preferences – so each one represents your brand perfectly.
- Shipping: Orders are shipped same-day and always with live tracking. We connect with Australia’s most reliable carriers and help you choose the most cost effective, fastest delivery options.
- Returns Management: Returns are an ordinary part of ecommerce. Our streamlined returns system keeps everything running smooth, keeping your customers happy. From restocking to reporting, we’ve got you covered.